“Social Transformations in the Algerian Healthcare Sector: The Impact of Digitalizing the Electronic Medical Record (DEM.DZ) on the Quality of Health Services – A Case Study of Youssef Yalaoui Hospital in Ain Azel, Sétif.Algeria”

Authors

  • Dr. Hayet BENAROUS , Dr. Salima BOUMEKHILA

Keywords:

Digitalisation, quality of healthcare services, electronic medical record system, public health, health technology.

Abstract

The digitalisation of the healthcare sector in Algeria is an imperative aimed at promoting public health and achieving quality healthcare services. The Ministry of Health has worked diligently to accomplish this by establishing a range of digital platforms that vary according to the directorates that make up healthcare institutions. Given that the patient is a key focus within the healthcare sector, the ministry introduced the electronic medical record system with the aim of improving healthcare services. This study aims to explore the impact of the Digital Medical Record system (DEM.DZ) on the quality of healthcare services in Algeria. It also focuses on analysing the contributions of the electronic medical record system to enhancing the quality of services for both healthcare professionals and patients by addressing the main research question: How has the electronic medical record system affected the quality of healthcare
services provided to both patients and healthcare professionals?

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References

• Aknouche, N. (2010). The Digital Library in the Algerian University: Its Design and Establishment—The Case of the Library of Emir Abdelkader University. Doctoral dissertation in Library Science.

• Driadi, A. (2014). The Role of Using Queue Models in Improving the Quality of Health Services (Case Study of the Public Health Institution of Biskra - Rezig Younes). Master's thesis in Management Sciences, specializing in Quantitative Methods in Management. University of Mohamed Khider, Biskra.

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Published

2025-05-10

How to Cite

Dr. Hayet BENAROUS , Dr. Salima BOUMEKHILA. (2025). “Social Transformations in the Algerian Healthcare Sector: The Impact of Digitalizing the Electronic Medical Record (DEM.DZ) on the Quality of Health Services – A Case Study of Youssef Yalaoui Hospital in Ain Azel, Sétif.Algeria” . Pegem Journal of Education and Instruction, 15(4), 367–376. Retrieved from https://pegegog.net/index.php/pegegog/article/view/4052