Measuring and improving strategic performance using the Balanced Scorecard (BSC) model for service organizations in the petroleum sector

Authors

  • Hamza Benamor , Zine Younes , Bachir Benamor

Keywords:

Financial performance measurement, petroleum services; strategic performance; four dimensions.

Abstract

This study aimed to evaluate the impact of applying the balanced scorecard model to measure the strategicperformance of oil companies – a case study of the Naftal Company in the Oued El Oued fuel district. Wechose this particular company for two reasons: first, because it is among the Algerian companies active in the Algerian economy and contributes to its

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References

- Mohamed Amal el deen Ahmed, PhD. " Maximizing Strategic Performance Results: Adopting Balanced

Scorecards and BI Tools " International Journal of Computer Applications (0975 – 8887) Volume 117 –

No.10, May 2015.

https://www.researchgate.net/publication/277905782 24/08/2019 .

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Published

2025-09-29

How to Cite

Hamza Benamor , Zine Younes , Bachir Benamor. (2025). Measuring and improving strategic performance using the Balanced Scorecard (BSC) model for service organizations in the petroleum sector . Pegem Journal of Education and Instruction, 15(4), 1350–1367. Retrieved from https://pegegog.net/index.php/pegegog/article/view/4312

Issue

Vol. 15 No. 4 (2025): EARLY VIEW

Section

Article

License

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