Satisfaction of English Learning Students with Advice and Support Service During COVID-19 Pandemic

Authors

  • Abdulaziz Althewini KSAU

DOI:

https://doi.org/10.47750/pegegog.15.03.06

Keywords:

college education, Health sciences

Abstract

Student satisfaction with academic advice is a critical component of the educational process, contributing significantly to student success. This study aimed to assess the satisfaction of health sciences students with academic advice during the COVID-19 pandemic in Saudi Arabia, under IRB approval from King Abdullah International Medical Research Center (KAIMRC), to provide vital information for health education leaders. The students, encountering English as the medium of instruction for the first time, participated in the study. A questionnaire was electronically distributed to students across three campuses, involving both male and female participants. Statistical analysis was conducted using R and the Kruskal–Wallis test.

The overall student satisfaction with academic advice was found to be 3.4 out of 5.0. At the campus level, there were no statistically significant differences in satisfaction scores among the three campuses (p = 0.7). Additionally, no significant differences were found between male and female students (p = 0.9). This study indicates that there are no major differences in student satisfaction with academic advice among different colleges. However, further studies are recommended to examine the satisfaction level within the local context in more depth.

 

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Published

2025-03-27

How to Cite

Althewini, A. (2025). Satisfaction of English Learning Students with Advice and Support Service During COVID-19 Pandemic. Pegem Journal of Education and Instruction, 15(3), 43–49. https://doi.org/10.47750/pegegog.15.03.06