The Effect of Communication Skills Training on the Job Performance of ICU Nurses: A Quasi-Experimental Study Considering the Role of Gender and Work Experience

Authors

  • Shiva PejmanKhah, Somayeh Sarhadi

Keywords:

Communication skills, Job performance, ICU nurses, Training, Gender, Work experience.

Abstract

Background: Nurses’ job performance is a key factor in the quality of healthcare services. Communicationskills, especially in intensive care units (ICUs), where effective interaction with critically ill patients andtheir families is crucial, play a significant role in enhancing professional performance. This study aimed toinvestigate the effect of communication skills training on ICU nurses’ job performance and to analyze thedifferences in its impact based on gender and work experience.

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References

. McCabe C. Nurse–patient communication . An exploration of patients’ experiences. Journal of Clinical Nursing. 2014; 23(9-10):1245-1256.

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Hashemi F، Ahmadi Sh. The effect of communication skills training on nurses’ job performance in ICU Iranian Journal of Nursing Research. 2023;18(4):45-56.

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Published

2025-01-01

How to Cite

Shiva PejmanKhah, Somayeh Sarhadi. (2025). The Effect of Communication Skills Training on the Job Performance of ICU Nurses: A Quasi-Experimental Study Considering the Role of Gender and Work Experience. Pegem Journal of Education and Instruction, 15(1), 528–539. Retrieved from https://pegegog.net/index.php/pegegog/article/view/4208

Issue

Vol. 15 No. 1 (2025): PEGEGOG

Section

Article

License

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